Terms and Conditions

The estimate is valid for 30 days. After this period, prices may be adjusted based on market fluctuations, including materials and labor. Prices are based on the specified materials.

Any verbal agreement must be confirmed in writing in the provided estimate, otherwise, it will not be considered valid. Changes after signing will result in a price adjustment.

For work totaling less than $5,000, a $200 deposit is all that is required. From $5,000 up, the deposit is $500, then 25% of the estimated amount is payable on the first day of work and another 25% upon delivery of materials or after excavation. Payment of the deposit constitutes acceptance of the quote and of these terms and conditions.

The balance — about 50% of the amount, adjusted according to changes and actual quantities — is due the same day the work is completed. The team walks you through the completed work and presents the invoice, payable on site to the team lead.

A major change requiring extra materials or unforeseen mobilization may call for an additional installment. If the work is interrupted for more than 5 days, an interim payment equal to the value of completed work may be requested.

We accept Interac e-Transfer, cheque, cash, direct deposit, debit card and credit card. A 1% discount on the total amount is granted for any payment made by Interac e-Transfer, cheque, cash or direct deposit. Debit and credit cards are accepted at the full amount, without discount, on site only, on the team lead's terminal — American Express is not accepted for the final payment. After the team has left, the balance is settled by Interac e-Transfer, cheque, cash or direct deposit.

A 175 $ administrative fee is added to any balance not paid on the day of the work. Interest of 3% per month then applies to any unpaid balance, along with any costs incurred to recover it (court, legal hypothec, etc.). Failure to meet the payment schedule results in the immediate suspension of work until the situation is resolved, and installed materials remain the property of the contractor until the balance due is paid in full.

In the event of cancellation by the client before the completion of the project, the client agrees to pay for the value of the completed work, as well as a penalty of 20% of the total amount of the contract, up to the total contract value.

The deposit is non-refundable. In the event of cancellation, the client is responsible for all costs already incurred prior to the start of the project, including, but not limited to, personnel wages, travel expenses, the purchase of preparatory materials, and costs related to project organization.

The client is responsible for obtaining the necessary permits from the municipality unless they choose the accompanying service offered by the contractor.

Public right-of-way permits (for trucks or machinery) will be obtained by Fondations Gagnon Leduc, but the costs will be borne by the client.

The estimate includes standard demolition, corresponding to a thickness of 3 inches for asphalt and 4 to 6 inches for concrete, unless mentioned.

Any excess thickness will require an adjusted estimate that must be approved before continuing work.

Additional fees of 80 $ apply for each stone larger than 2 feet in diameter, and 160 $ for each stone larger than 3.5 feet.

Unforeseen debris (concrete, asphalt, deep clay, roots, construction waste, etc.) will require a revised estimate, which must be approved by the client.

The contractor is not responsible for damage caused to unidentified buried elements such as water, irrigation, gas lines, or wiring, if not previously indicated by the client or excavation information.

For exterior drain inspections, if the drain cannot be located or if it is obstructed right at the spot where the inspection excavation was made, the inspection report is still produced and 75% of the inspection price remains due — the search and hand-digging work having been performed.

The client must ensure that the site is accessible and clear for machinery and workers. If the team needs to remove items not mentioned in the estimate to access the site, additional fees may apply.

It is also the client's responsibility to clear access to fences, entrances, and work areas, and to inform adjacent neighbors due to the large and dusty nature of our equipment.

Any authorization for access to a neighboring property must be obtained by the client in writing.

The contractor will need access to a standard electrical outlet and an exterior water source.

In the absence of an outlet, a generator will be used and charged at 50 $ per day.

Any modifications to the initial project must be approved in writing.

Additional work will be charged at a rate of 180 $ per hour per worker, plus the materials used.

The work will be carried out in a logical order, based on the availability of equipment, labor, weather conditions, material availability, project complexity, and any unforeseen circumstances.

The scheduled start date is indicative and may be postponed due to circumstances beyond the contractor's control, including unforeseen events. Delays may occur both at the start and during the completion of the work, and the contractor will not be held responsible for such delays.

Despite all precautions taken by our experienced operators, the contractor cannot guarantee the absence of damage to adjacent surfaces, plants, existing pavement, or structures near the work areas.

The contractor is not responsible for cleaning or for any damages related to dust, dirt, splashes, or deposits that may affect windows, walls, doors, siding, vehicles, or any other surfaces of the client, neighbors, or surrounding properties.

During excavation, particularly for foundation cracks and foundation work, the disturbed soil expands and its composition becomes mixed, potentially bringing gravel, clay, and rocks to the surface. The contractor is not responsible for this expansion of the backfill; rain and freeze-thaw cycles will help recompact it over time.

For French drain installations, the gravel placed may settle with freeze-thaw cycles; it is the client's responsibility to add gravel back into the window well as needed.

The polyurethane injection ports will not be removed by the contractor after injection; if removal is desired, it is preferable to do so 24 hours after injection.

The client authorizes the contractor to take photos of the completed work for advertising purposes (website, portfolio, social media) and to temporarily install an advertising sign on the property.

Crack repairs performed from the interior are guaranteed for a period of ten (10) years. This warranty includes one (1) crack reinjection.

Crack repairs performed from the exterior are guaranteed for ten (10) years against water infiltration, and foundation drainage work is guaranteed for fifteen (15) years against water infiltration.

Foundation wall and crack waterproofing work carried out with polyurea is guaranteed for a period of twenty (20) years against water infiltration.

No warranty is offered on cleaning, maintenance, or damage caused by natural disasters or by the client.

Sod installation is not warranted against weeds, yellowing, or any other deterioration resulting from external factors such as weather conditions, soil quality, watering, drainage, sunlight exposure, shade, etc. It is essential to rigorously follow the maintenance guide provided. Lawn maintenance may require the application of pesticide treatments and manual weed removal depending on site conditions.

Any subsequent modification to the building or major work may void the warranty on foundation crack repairs.

All warranties are transferable between owners.

Neither party will be held responsible for a delay or contractual failure caused by an event beyond its reasonable control, including natural disasters, pandemics, strikes, supply interruptions, or government decisions.

In the event of a dispute, the parties agree to attempt an amicable resolution.